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Software for service businesses

Updated 1 October 2026 · Pludor team · 2 sources

A service business needs a way to be booked, to answer enquiries it would otherwise miss, to turn quotes into jobs, and to get paid - online, by invoice or in person. Pludor does all four in one account: bookable services with deposits, an AI receptionist that answers and books, quote requests as leads, invoices and payment links, and tap-to-pay on a phone.

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A service business needs a way to be booked, to answer enquiries it would otherwise miss, to turn quotes into jobs, and to get paid - online, by invoice or in person. Pludor does all four in one account: bookable services with deposits, an AI receptionist that answers and books, quote requests as leads, invoices and payment links, and tap-to-pay on a phone.

What you need

  • Booking: Services with length and price or deposit; mobile service area; quote requests as leads
  • Answering: AI receptionist on calls, SMS and WhatsApp that books into your calendar
  • Getting paid: Online checkout, invoices and payment links, tap-to-pay and QR pay in person
  • Cost: $0 to start; 30 bookings and 10 answered calls a month free, then pay as you go

Beginner mistakes to avoid

  • Card payments need a connected Stripe account; Stripe charges processing fees.
  • The AI receptionist answers from what you teach it.

How to do it

Set it up in an hour

  1. Open a free store and choose services: Your booking page is live at pludor.com/your-business.
  2. List your services: Length, price or deposit, and your service area if you travel.
  3. Set working hours: Bookings only land in times you are available.
  4. Turn on the AI receptionist: Add your business knowledge and test it with a call.
  5. Connect Stripe: For card deposits, invoices and tap-to-pay.

Common questions

What is service business software and do I actually need it?

It's software that lets customers book you, handles enquiries, tracks quotes and collects payments. If you're missing calls, juggling bookings over text, or chasing payment after jobs, you need it. Pludor covers all of it in one account, starting free.

How much does service business software cost?

It varies a lot by tool. Pludor is $0 to start, with 30 bookings and 10 AI-answered calls free each month, then pay as you go. Card payments require a connected Stripe account, and Stripe charges its own processing fees.

How do I set up online booking for my service business?

List each service with its length and price or deposit, set your working hours, and share your booking page. On Pludor you open a free store, add your services, and your page is live at pludor.com/your-business - bookings only land in times you're available.

Can customers book and pay a deposit online?

Yes. On Pludor each service can require a deposit at booking, paid through online checkout. You'll need a connected Stripe account for card deposits, and Stripe charges its processing fees.

How do I stop missing calls from potential customers?

An AI receptionist can answer calls, SMS and WhatsApp for you and book jobs straight into your calendar. Pludor's AI receptionist does this, with 10 answered calls and 100 AI replies free each month. It only knows what you teach it, so add your business knowledge and test it with a call.

How do I take payment after finishing a job?

Send an invoice or a payment link, or take payment in person with tap-to-pay or a QR code. Pludor offers all of these - you can create a custom item and send a checkout link, or turn a spare phone into a tap-to-pay terminal.

Does booking software work for mobile businesses that travel to clients?

Yes. On Pludor you set a mobile service area for each service, and clients book within the area you travel to. Your working hours control when bookings can land, so travel time can be planned around.

How do I track quote requests and people who haven't booked yet?

Use a leads pipeline to track people who messaged but haven't bought yet. Pludor includes a CRM leads pipeline and contacts in its free plan, so quote requests come in as leads you can follow up on.

Is it safe to use an AI receptionist for my business calls?

It's safe as long as it answers from accurate information you provide - it only knows what you teach it. Set it up, add your business knowledge, and test it with a call before relying on it. Pludor shows you the cost of AI calls before you switch the feature on.

Pludor vs Jobber or Housecall Pro - which should I pick?

Jobber and Housecall Pro are established field-service tools with their own strengths. Pludor differs by including booking, an AI receptionist, invoicing and POS in one free account, with pay-as-you-go pricing past free monthly amounts. Pludor publishes side-by-side comparisons of each so you can judge the fit for your business.

Can I take payment after the job?

Yes - send an invoice or payment link, or take tap-to-pay or QR payment in person.

Does it work for mobile services?

Yes - set a mobile service area and travel to the client.

What does it cost?

$0 to start; 30 bookings and 10 answered calls a month are free; then pay as you go.

Going further: scale and grow

Trades and services on Pludor

Array

Doing this on Pludor

Pludor gives independent businesses and creators the tools the giants have - store, POS, AI receptionist, AI Studio, live selling and a marketplace.

Pludor at a glance

Booking
Services with length and price or deposit; mobile service area; quote requests as leads
Answering
AI receptionist on calls, SMS and WhatsApp that books into your calendar
Getting paid
Online checkout, invoices and payment links, tap-to-pay and QR pay in person
Cost
$0 to start; 30 bookings and 10 answered calls a month free, then pay as you go

What missed calls cost you

Put in your own numbers. The result is a simple estimate: missed calls x how many would have booked x what a job is worth.

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On Pludor the first 10 AI-answered calls and 100 AI replies each month are free; after that they use credits at real cost x 2.5, shown before you switch it on.

Limitations to know

  • Card payments need a connected Stripe account; Stripe charges processing fees.
  • The AI receptionist answers from what you teach it.

Pludor features behind this

Pludor compared with other tools

Free to start - no card, no item limit. Pay only for what you use past the monthly free amounts.

Set up my service business

Sources

  1. Pludor facts
  2. Pludor pricing

Checked 1 October 2026. Fees and rules change; follow the links for the latest.

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