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AI receptionist for cleaning services

Updated 1 October 2026 · Pludor team · 2 sources

For a cleaning business, an AI receptionist handles the question every caller asks first - "how much for my place?" - from the prices you set by home size or hours, then books a one-off, recurring or move-out clean into your calendar. Missed calls get a text back, so a customer comparing three cleaners hears from you first.

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For a cleaning business, an AI receptionist handles the question every caller asks first - "how much for my place?" - from the prices you set by home size or hours, then books a one-off, recurring or move-out clean into your calendar. Missed calls get a text back, so a customer comparing three cleaners hears from you first.

What you need

  • What it answers: Phone calls, texts, WhatsApp and website chat
  • What it does: Quotes from your price list, books one-off, recurring and move-out cleans
  • Free each month: 10 answered calls and 100 AI replies
  • After that: Credits at real cost x 2.5, shown before you switch it on - no monthly subscription needed
  • Where the work lands: One inbox, one calendar and a call log with the full conversation

Beginner mistakes to avoid

  • It answers from the business knowledge you give it - it will not know prices, areas or policies you have not entered.
  • Past the monthly free amount calls and replies use credits; if credits run out it pauses and tells you straight away, and your store keeps working.
  • WhatsApp needs your own WhatsApp Business number connected; SMS and calls use a platform number or your own Twilio account.
  • It does not decide prices, give quotes you have not set, or diagnose problems - it collects details and books the slot you offer.

How to do it

Set it up

  1. Open Answering: Sign in at pludor.com/answering with your free store account.
  2. Add your business knowledge: Hours, service area, prices or call-out fees, and the answers to the questions above.
  3. List your services: Each with a length and a price or deposit, so callers book real slots.
  4. Pick a name and voice, then test it: Call your own number and listen to how it answers.
  5. Point your calls at it: Use the platform number it gives you or your own; texts and WhatsApp land in the same inbox.

Common questions

How does an AI receptionist work for a cleaning business?

It answers calls, texts, WhatsApp and website chat using the business knowledge you enter - prices, service area, policies - then quotes and books the caller into a real slot in your calendar. Missed calls get an automatic text back so the conversation continues. Pludor's AI receptionist does exactly this, with every conversation and booking landing in one dashboard.

How much does an AI receptionist cost for a small cleaning company?

With Pludor, the first 10 AI-answered calls and 100 AI replies each month are free; beyond that you pay with credits at real cost x 2.5, shown before you switch it on, with no monthly subscription required. New stores also get 500 free credits. Optional paid plans bundle more credits if you don't want to watch your balance.

Can an AI receptionist give cleaning quotes by home size?

Yes. You put your price list in your business knowledge - for example by bedrooms or by hours - and it quotes directly from it. It will not invent prices you haven't set; it only answers from what you've entered. In Pludor this lives under Answering > Settings.

I'm a solo cleaner and can't answer the phone while working - what are my options?

An AI receptionist is built for exactly this: it answers while you're mid-job, quotes your fixed prices, takes the address and books the clean into a free slot. Missed calls also get a text back so you don't lose the customer to whoever answers first. Pludor's setup is aimed at solo cleaners as well as larger teams.

Can an AI receptionist book recurring weekly or fortnightly cleans?

It books the first visit and records that the customer wants a recurring clean; repeat bookings are then managed in your calendar. So the caller gets an immediate slot rather than 'someone will call you back'. Pludor's Answering Calendar keeps appointments and working hours in one place.

How do I stop losing customers to missed calls?

Cleaning customers usually call several businesses and book whoever answers with a clear price first, so speed matters. Two fixes: an AI receptionist that answers every call, plus missed-call text-back so anyone you miss still hears from you. Pludor offers both, and its free missed call calculator estimates what unanswered calls are costing you.

Is an AI receptionist safe to let talk to my customers?

It only answers from the knowledge you give it - it won't quote prices you haven't set or make decisions you haven't approved. You can call your own number and listen to how it answers before pointing your real calls at it. In Pludor, every call is logged with the full conversation so you can review what was said.

Can customers pay a deposit when booking a cleaning service?

Yes. You can list each service with a price or deposit, and customers can pay a deposit at booking or pay in full through your store checkout. Pludor supports both, with card payments handled from the same account as your receptionist and calendar.

Do I need a special phone number to use an AI receptionist?

No. You can use the platform number it gives you, or your own number; calls and SMS can also run through your own Twilio account if you have one. WhatsApp does require your own WhatsApp Business number connected. In Pludor, texts and WhatsApp land in the same inbox as calls.

What's the difference between Pludor and cleaning business software like Jobber?

Pludor covers the front office: answering calls and texts, booking services with prices or deposits, leads, invoices and card payments. It is not a full field-service suite with job costing, parts inventory or technician routing. Many cleaning businesses keep their job app for that and use Pludor for answering, booking and payments.

Can it quote by the size of the home?

Yes - put your price list in your business knowledge (for example by bedrooms or hours) and it quotes from it.

Can it set up recurring cleans?

It books the first visit and records that the customer wants a recurring clean; repeat bookings are then managed in your calendar.

Does it text back missed calls?

Yes - missed-call text-back sends the caller a message so the conversation continues by text.

Can customers pay online?

Yes - deposits at booking or full payment through your Pludor store checkout.

Is Pludor cleaning business software?

For the front office, yes: the AI receptionist answers calls and texts, customers book services with a length and a price or deposit, quote requests land as leads, and you send invoices and take card payments from the same account. It is not a full field-service suite with job costing, parts inventory or technician routing - many cleaning business businesses keep their job app for that and use Pludor for answering, booking and payments.

Is there an AI receptionist for cleaners working alone?

Yes - this page is for them. A solo cleaner is usually mid-job when the phone rings; the receptionist answers, quotes your fixed prices, takes the address and books the clean into a free slot.

Going further: scale and grow

The calls cleaning services miss

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What to teach it

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Services callers can book

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An example call

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Doing this on Pludor

Pludor gives independent businesses and creators the tools the giants have - store, POS, AI receptionist, AI Studio, live selling and a marketplace.

Pludor at a glance

What it answers
Phone calls, texts, WhatsApp and website chat
What it does
Quotes from your price list, books one-off, recurring and move-out cleans
Free each month
10 answered calls and 100 AI replies
After that
Credits at real cost x 2.5, shown before you switch it on - no monthly subscription needed
Where the work lands
One inbox, one calendar and a call log with the full conversation

What missed calls cost you

Put in your own numbers. The result is a simple estimate: missed calls x how many would have booked x what a job is worth.

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On Pludor the first 10 AI-answered calls and 100 AI replies each month are free; after that they use credits at real cost x 2.5, shown before you switch it on.

Limitations to know

  • It answers from the business knowledge you give it - it will not know prices, areas or policies you have not entered.
  • Past the monthly free amount calls and replies use credits; if credits run out it pauses and tells you straight away, and your store keeps working.
  • WhatsApp needs your own WhatsApp Business number connected; SMS and calls use a platform number or your own Twilio account.
  • It does not decide prices, give quotes you have not set, or diagnose problems - it collects details and books the slot you offer.

Pludor features behind this

Your first 10 answered calls each month are free. No card, no contract.

Set up my AI receptionist

Sources

  1. Pludor facts
  2. Pludor pricing

Checked 1 October 2026. Fees and rules change; follow the links for the latest.

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