Updated 1 October 2026 · Pludor team · 2 sources
For an electrician, an AI receptionist answers while you are on site or on a ladder: it tells callers your service area and call-out fee, takes the address and the fault, and books a fault visit, install or quote visit into your calendar. Safety instructions come only from what you write into its knowledge.
For an electrician, an AI receptionist answers while you are on site or on a ladder: it tells callers your service area and call-out fee, takes the address and the fault, and books a fault visit, install or quote visit into your calendar. Safety instructions come only from what you write into its knowledge.
Forward your phone to an AI receptionist that answers while your hands are busy. Pludor's AI receptionist answers calls, texts and WhatsApp, takes the caller's address and fault details, and books the job into your calendar - you see the booking and notes when you come off the ladder.
It answers the phone and messages like a person would: gives your service area and call-out fee, collects the fault details and address, and books a fault visit, install or quote visit into your calendar. It only answers from the business knowledge you enter, so it won't guess prices or policies you haven't set.
No, it only repeats the safety instructions you write into it, such as 'if there is a burning smell or sparking, switch off at the main and call the emergency number'. It does not judge how dangerous a fault is or diagnose problems - it collects details and books the slot you offer.
On Pludor, the first 10 AI-answered calls and 100 AI replies each month are free, with no subscription needed. Past that, calls and replies use credits at real cost x 2.5, and the price is shown before you switch it on. If credits run out it pauses and tells you, but your store keeps working.
Yes, if the service is set up to require one. On Pludor a service can require a deposit at booking, paid by card through your store checkout - for example a call-out fee taken as the deposit for a fault-finding visit.
Yes. You can use the Pludor business number or your own Twilio number, and many electricians simply forward their existing mobile to it when they're on a job. WhatsApp messaging needs your own WhatsApp Business number connected.
Sign in at pludor.com/answering, add your business knowledge (hours, service area, prices, call-out fees and safety line), then list each service with its length and price or deposit so callers book real slots. Pick a name and voice, call your own number to test it, then point your calls at it.
Cover the things callers ask most: your service area and call-out fee, which jobs you take (domestic, commercial, EV chargers, solar), prices for fixed jobs like inspection certificates, lead times for installs, and your safety line for dangerous faults. On Pludor this all goes into Answering > Settings.
It's safe in the sense that it only answers from what you enter - it won't invent prices, give quotes you haven't set, or diagnose faults. It books callers into real slots based on the service lengths you define, and you review the booking and notes before the job.
They do different jobs. Pludor handles the front office - answering calls and texts, booking services with prices or deposits, leads, invoices and card payments - but it isn't a full field-service suite with job costing, parts inventory or technician routing. Many electricians keep their job app for that and use Pludor for answering, booking and payments.
Yes - a service can require a deposit at booking, paid by card through your store checkout.
No. It only gives the instructions you write, such as switching off at the main and calling your emergency number.
Yes. Each service has its own length and price, so surveys, installs and inspections are booked as different services.
Use the Pludor business number or your own Twilio number; many electricians forward their existing mobile to it when they are on a job.
For the front office, yes: the AI receptionist answers calls and texts, customers book services with a length and a price or deposit, quote requests land as leads, and you send invoices and take card payments from the same account. It is not a full field-service suite with job costing, parts inventory or technician routing - many electrician businesses keep their job app for that and use Pludor for answering, booking and payments.
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Pludor gives independent businesses and creators the tools the giants have - store, POS, AI receptionist, AI Studio, live selling and a marketplace.
Put in your own numbers. The result is a simple estimate: missed calls x how many would have booked x what a job is worth.
On Pludor the first 10 AI-answered calls and 100 AI replies each month are free; after that they use credits at real cost x 2.5, shown before you switch it on.
Your first 10 answered calls each month are free. No card, no contract.
Set up my AI receptionistChecked 1 October 2026. Fees and rules change; follow the links for the latest.