A ringing phone is not a lead won. The booking is the win.

How do I script calls to book more jobs?

Ask three questions, give a price range, offer two times.

1. What is the problem?
2. Where are you?
3. When do you need it?
4. Give a price range and what affects it
5. Offer two specific times

How do I take a deposit on the phone?

Text a payment link while the caller is on the line.

1. Set deposit amounts by job type
2. Text the booking link with the deposit
3. Confirm once paid
4. Send a reminder before the visit

How do I follow up with callers who did not book?

Text them within an hour with a link and one useful detail.

1. Send a short text with a booking link
2. Mention their specific job
3. Follow up once more the next day
4. Stop if they decline

How do I measure my booking rate?

Divide booked jobs by answered calls, by source and by who answered.

1. Log every call and outcome
2. Calculate booking rate weekly
3. Compare by staff or AI
4. Fix the weakest step

How do I use AI on calls?

Let AI answer, qualify and book routine jobs; route complex ones to you.

1. Load prices and booking rules
2. Let it offer times from your calendar
3. Text deposits automatically
4. Review summaries daily

How do I reduce no-shows?

Deposits and reminders.

1. Take a deposit
2. Send reminders the day before and on the day
3. Allow easy rescheduling
4. Keep a waitlist

What is a good booking rate?

It varies by trade and price. Track yours and aim to improve it month by month.

Should I give prices on the phone?

A range with what changes it builds trust and qualifies callers.

Are deposits off-putting?

A small deposit for a confirmed slot is widely accepted and reduces no-shows.

Can AI really book jobs?

Yes, for routine jobs when connected to your calendar and price list.

How fast should follow-up be?

Within the hour where possible; leads cool quickly.

What about calls I miss?

Forward them to an AI receptionist or text back immediately with a booking link.