Updated 1 October 2026 · Pludor team · 2 sources
For an HVAC company, an AI receptionist absorbs the seasonal call spikes: it answers no-heat and no-cool calls, gives your diagnostic fee and service area, books repairs, tune-ups and install estimates into open slots, and logs every conversation. It answers every call at once, so the first hot day of summer does not become a pile of voicemails.
For an HVAC company, an AI receptionist absorbs the seasonal call spikes: it answers no-heat and no-cool calls, gives your diagnostic fee and service area, books repairs, tune-ups and install estimates into open slots, and logs every conversation. It answers every call at once, so the first hot day of summer does not become a pile of voicemails.
It answers calls, texts, WhatsApp and website chat using the business knowledge you enter - your hours, service area, diagnostic fee, brands you service and prices. It books repairs, tune-ups and install estimates into real slots in your working hours instead of taking a message. On Pludor you set it up in Answering > Settings, pick a name and voice, then test it by calling your own number.
With Pludor there's no monthly subscription: the first 10 AI-answered calls and 100 AI replies each month are free, and past that you pay credits at real cost x 2.5, shown before you switch it on. A credit is one cent, and new stores get 500 free credits. If credits run out the receptionist pauses and tells you - your store keeps working.
Yes - each call is answered separately, so a heatwave or cold snap doesn't create a queue or a pile of voicemails. Every caller hears an answer instead of a busy tone. On Pludor, calls past the free monthly amount simply use credits.
Mostly your diagnostic or call-out fee, your service area, the brands and systems you service, maintenance plan details and prices, and what happens in peak season. You teach it all of these in Answering > Settings - it only knows what you enter, so list everything callers ask about most.
Yes, if you list each service with how long it takes and its price or deposit - for example a 1-hour diagnostic visit or a 1.5-hour tune-up. The caller then gets booked into a real slot in your working hours rather than 'someone will call you back'. Pludor's Answering Calendar puts appointments and orders on one calendar.
Multiply missed calls by the share of callers who would have booked, then by your average job value, and scale it to a year. Pludor has a free Missed Call Revenue Calculator on this page - enter your weekly calls, miss rate, booking rate and job value and it estimates the jobs and revenue lost, no account needed.
It explains the plan details and prices you enter and books a visit. If you want payment up front, plans can be sold as a product or service in your Pludor store, and you can take card payments and send invoices from the same account.
It only answers from the knowledge you give it - it won't invent prices, give quotes you haven't set, or diagnose HVAC problems; it collects details and books the slot you offer. You can test it by calling your own number before pointing customer calls at it. Every conversation is logged, so you can review exactly what it said.
No. Pludor handles the front office - answering calls and texts, booking services with prices or deposits, leads, invoices and card payments - but it isn't a full field-service suite with job costing, parts inventory or technician routing. Many HVAC businesses keep their job app for that and use Pludor for answering, booking and payments.
Open Answering at pludor.com/answering with your free store account, add your hours, service area, fees and common answers, then list each service with a length and price or deposit. Pick a name and voice, test it by calling your own number, then point your calls at the platform number it gives you (or your own). Texts and WhatsApp land in the same inbox - WhatsApp needs your own WhatsApp Business number connected.
Yes. Each call is answered separately, so busy days do not create a queue. Past the free amount each answered call uses credits.
It explains the plan details and prices you enter and books a visit. Plans can be sold as a product or service in your store if you want payment up front.
Only what you write in your business knowledge - list the brands and systems you service.
It says what you tell it to - for example that same-day visits are not guaranteed in peak season - and offers the next real slot.
For the front office, yes: the AI receptionist answers calls and texts, customers book services with a length and a price or deposit, quote requests land as leads, and you send invoices and take card payments from the same account. It is not a full field-service suite with job costing, parts inventory or technician routing - many HVAC businesses keep their job app for that and use Pludor for answering, booking and payments.
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Pludor gives independent businesses and creators the tools the giants have - store, POS, AI receptionist, AI Studio, live selling and a marketplace.
Put in your own numbers. The result is a simple estimate: missed calls x how many would have booked x what a job is worth.
On Pludor the first 10 AI-answered calls and 100 AI replies each month are free; after that they use credits at real cost x 2.5, shown before you switch it on.
Your first 10 answered calls each month are free. No card, no contract.
Set up my AI receptionistChecked 1 October 2026. Fees and rules change; follow the links for the latest.