Updated 1 October 2026 · Pludor team · 2 sources
For a med spa, an AI receptionist answers the questions you approve - treatments offered, prices, how long a session takes, whether a consultation is needed - and books consultations and appointments into your calendar. It does not give medical advice: anything outside your approved answers is taken as a message for your team.
For a med spa, an AI receptionist answers the questions you approve - treatments offered, prices, how long a session takes, whether a consultation is needed - and books consultations and appointments into your calendar. It does not give medical advice: anything outside your approved answers is taken as a message for your team.
It's an AI that answers your spa's phone calls, texts, WhatsApp and website chat using answers you've approved - treatments offered, prices, how long a session takes, whether a consultation is needed - and books appointments into your calendar. It doesn't give medical advice; anything outside your approved answers becomes a message for your team. Pludor's Answering feature does this with a call log showing every conversation.
Yes. You list a consultation as its own service and tell the receptionist which treatments require one first. On Pludor, each service has a length and a price or deposit, so a caller gets booked into a real slot in your working hours instead of a vague callback.
No. It only gives the answers you approve and takes a message for anything medical, so your clinical team handles suitability, side effects and similar questions. A good practice is writing into its knowledge: 'for questions about whether a treatment is right for you, we will ask a practitioner to call you back.'
On Pludor, the first 10 AI-answered calls and 100 AI replies each month are free, with no card or contract. Past that, calls and replies use credits at real cost x 2.5, shown before you switch it on - no monthly subscription needed. New stores also get 500 free credits.
Sign in to your account, add your business knowledge (hours, prices, consultation requirements, cancellation and deposit policy, practitioner names and days), list each service with its length and price or deposit, then pick a name and voice and call your own number to test it. On Pludor you do this at pludor.com/answering, then point your calls at the platform number or your own number.
Yes. A service can require a deposit at booking, paid by card. On Pludor you set the deposit when you list the service, so the booking is secured before the appointment.
Mostly pricing ('how much is a treatment and how many sessions do I need?'), consultation bookings, availability for a specific practitioner, and aftercare or rebooking questions. Many come outside opening hours when people have time to research treatments - which is exactly when a human front desk can't answer.
It's safe as long as it only answers from the business knowledge you give it and never handles medical suitability. It won't know prices or policies you haven't entered, and it won't diagnose problems - it collects details and books the slot you offer. Keep anything clinical with your practitioners by telling it to take a message instead.
Yes. Packages and gift cards can be sold in your Pludor store, and the receptionist can point callers to them. The same account also handles invoices and card payments, so the front office work stays in one place.
No. If credits run out, the AI answering pauses and tells you straight away, but your store keeps working - your website, product pages, checkout and orders never switch off for lack of credit. You can top up or pick a monthly plan whenever you're ready.
No. It only gives the answers you approve and takes a message for anything medical, so your clinical team handles those.
Yes - list a consultation as its own service and tell the receptionist which treatments require one first.
Yes - a service can require a deposit at booking, paid by card.
Packages and gift cards can be sold in your Pludor store; the receptionist can point callers to them.
For the front office, yes: the AI receptionist answers calls and texts, customers book services with a length and a price or deposit, quote requests land as leads, and you send invoices and take card payments from the same account. It is not a full field-service suite with job costing, parts inventory or technician routing - many med spa businesses keep their job app for that and use Pludor for answering, booking and payments.
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Pludor gives independent businesses and creators the tools the giants have - store, POS, AI receptionist, AI Studio, live selling and a marketplace.
Put in your own numbers. The result is a simple estimate: missed calls x how many would have booked x what a job is worth.
On Pludor the first 10 AI-answered calls and 100 AI replies each month are free; after that they use credits at real cost x 2.5, shown before you switch it on.
Your first 10 answered calls each month are free. No card, no contract.
Set up my AI receptionistChecked 1 October 2026. Fees and rules change; follow the links for the latest.