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For service businesses

Your AI Employee that Answers Phones and Books Sales.

Updated 1 October 2026 · Pludor team · 3 sources

Service businesses grow by making it easy to book: answer every call, show clear prices or ranges, let customers book and pay a deposit online, send reminders, and follow up for reviews and repeat bookings. An AI receptionist covers calls when you are busy or closed.

Set up my booking page →Free to start - no card needed

Start here

Whether you fix pipes, cut hair or consult, the path is the same: enquiry, booking, service, payment, review, rebooking.

What you need

  • A list of services with prices or ranges
  • Online booking with your availability
  • A deposit and cancellation policy
  • Reminders
  • A way to answer calls you miss

Beginner mistakes to avoid

  • Hiding prices entirely
  • Booking only by phone
  • No reminders, so no-shows
  • Never asking for reviews or rebooking

How to do it

How do I set up online booking?

List services, durations and availability, then share one link.

  1. Add services and durations
  2. Set working hours and buffers
  3. Add deposits for long services
  4. Share the link everywhere

How do I reduce no-shows?

Reminders, deposits and a clear policy.

  1. Send reminders a day before
  2. Take deposits
  3. Publish a cancellation policy
  4. Make rescheduling easy

How do I answer calls I miss?

An AI receptionist answers, books and summarises.

  1. Measure missed calls
  2. Load your services and FAQs
  3. Forward missed calls
  4. Review summaries daily

How do I price services?

Cost plus time plus margin, checked against local rates.

  1. Time each service
  2. Add materials
  3. Set an hourly target
  4. Compare locally

How do I get repeat bookings?

Rebook at checkout and send reminders when due.

  1. Suggest the next visit
  2. Offer packages or memberships
  3. Send due reminders
  4. Thank loyal customers

Common questions

Should I show prices online?

Showing prices or ranges filters enquiries and builds trust.

What is an AI receptionist?

A phone assistant that answers calls, answers questions and books appointments.

Do AI voice calls have rules?

In the US, the FCC treats AI-generated voices in robocalls under existing robocall rules (FCC); answering inbound calls is different from outbound robocalls.

How much do booking tools cost?

Scheduling tools publish tiered plans (Calendly).

How do I get more local customers?

Complete your Google Business Profile and collect reviews (Google).

Going further: scale and grow

Memberships

Recurring plans smooth income.

Gift cards

Sell gift cards before holidays.

Add-ons

Offer extras at booking.

Referral rewards

Reward customers who bring friends.

Measure

Track enquiries, bookings, no-shows and rebooking rate.

Use AI for this

AI for service businesses.

  1. Answer calls. Book 24/7.
  2. Messages. Reply to DMs and WhatsApp.
  3. Policies. Draft cancellation policies.
  4. Follow-ups. Rebooking reminders.
  5. Reviews. Request and reply.

Be careful

Check that the assistant gives accurate prices and hours.

What one Pludor store replaces

JobUsual separate toolOn Pludor

Doing this on Pludor

Pludor gives service businesses a free booking page, deposits, reminders, an AI receptionist and a website in one place.

  • Booking and deposits
  • AI receptionist
  • Website
  • Reviews and follow-ups

Free to start - no card, no item limit. Pay only for what you use past the monthly free amounts.

Set up my booking page

Sources

  1. FCC: AI-generated voices in robocalls
  2. Calendly pricing
  3. Google Business Profile: local ranking

Checked 1 October 2026. Fees and rules change; follow the links for the latest.

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